Return and Refund Policy
At S. L E O N, we strive to ensure our customers are fully satisfied with their purchases. If for any reason you are not completely happy with your product, we are here to help.
Eligibility for Returns and Refunds
- No returns provided for pre-ordered item or items purchased.
- Items can be refunded within 15 days of purchase unless manufacturing and shipping have taken place already then you will not be refunded for your purchase.
Refund Process
Initiating a Refund:
- Contact S. L E O N through the email support@officialsleon.com to request a refund.
- Once approved, we will process your refund.
Refunds
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment and you will be notified.
Late or Missing Refunds
- If you haven’t received your refund after the stated processing time, please first check with your bank or credit card provider as processing times may vary.
- If you’ve done this and still have not received your refund, please contact us at support@officialsleon.com.
For any further questions, feel free to contact us through our email support@officialsleon.com. We appreciate your business and are committed to providing the best shopping experience!